Shipping

Shipping nationwide (Germany)

We are shipping to addresses in Germany daily. Orders may be subject to additional delays once shipped due to the global pandemic. We use DHL services to be able to track the orders' delivery. The price in Germany is 5.99 €.

Please note: If 'leave in a safe place or with a neighbor' is selected for delivery we can accept no responsibility for missing or lost items. 

Please note: Parcels that are refused delivery or returned to us because they have not been collected from a depot/parcel shop within five working days will incur a surcharge of 10.00 € to cover our return costs.

Standard DHL deliveries typically arrive within seven days.

Pick up from Berlin

Even though we don't have a physical store, you still can pick up your order in person. If you choose this shipping method, we will get in touch and agree on the location. This is possible only if the customer is in Berlin, or willing to come to Berlin. Pickup from Berlin is free of charge.

The European Union and non-EU

We ship to countries in European Union (+Norway, United Kingdom, and Switzerland). Orders may be subject to additional delays once shipped due to the global pandemic.

International

Currently, we do not ship to countries outside of the EU, except Norway, United Kingdom, and Switzerland. Please, contact us for more information.

Delivery Schedule

All orders usually ship within seven business days.

Missing Parcels

Missing parcels, delivery disputes or problems with delivery need to be brought to our attention within 10 days of the shipping date, after this date we can accept no responsibility for missing or lost items. 

Return Policy

Please, read thoroughly the Return Policy and if you have any additional questions, get in touch.